Zoho Corporation has expanded its workplace software suite with the release of Zoho Cliq, a unified communications platform designed to help small and mid-sized businesses streamline internal collaboration. The platform integrates chat, voice, video, and automation into one interface—removing the need for disconnected tools and manual coordination.
Cliq aims to meet the growing demand for real-time collaboration, especially in hybrid and distributed work environments. At its core, the platform organizes communication through team-based channels, enabling employees to engage in focused conversations without clutter. It also supports one-on-one messaging, group chats, and even external communication with guest users.
But Cliq’s functionality goes beyond messaging. With built-in voice and video calling, live meeting scheduling, and native calendar integration, the app turns into a virtual conference room that’s always on. Zoho has also emphasized mobility—users can transfer meetings between desktop and mobile devices seamlessly, allowing conversations to continue uninterrupted across work settings.
A major differentiator is Cliq’s emphasis on automation and customization. Businesses can create custom bots and workflows to handle repetitive tasks—like setting reminders, retrieving project data, or sending real-time alerts. The platform also allows developers to build bespoke integrations tailored to their internal systems.
For businesses already using Zoho’s ecosystem, Cliq integrates directly with popular apps like Zoho CRM, Zoho Desk, and Zoho Projects. It also supports third-party tools, including Microsoft 365 and Google Workspace, enabling teams to manage files, meetings, and messaging within a unified workspace.
Security is another focal point. Zoho, which manages all data in-house without relying on third-party ad platforms, ensures that Cliq operates under strict privacy and encryption standards—an important factor for companies handling sensitive communications.
With the launch of Cliq, Zoho positions itself as a full-service provider for businesses seeking both communication clarity and operational efficiency. As teams look to reduce friction in their workflows, tools like Cliq aim to simplify how work gets done—without compromising flexibility, security, or scale.