Workday has announced new additions to its Illuminate™ platform, introducing AI agents for HR, Finance, and industry-specific use cases. These agents are designed to work within existing workflows, drawing on Workday’s trusted enterprise data to automate processes, support decision-making, and deliver measurable outcomes.
The new AI agents will focus on streamlining common but complex tasks such as performance reviews, cost allocation, and the financial close process. In education, for example, they will assist with student administration, offering institutions more efficient ways to manage operations. Workday says these agents are intended to help organizations shift from data systems that are largely passive to intelligent tools that actively guide actions and outcomes.
To support flexible adoption, Workday also introduced Flex Credits, a subscription-based model that allows customers to scale AI and platform capabilities based on their evolving needs. Flex Credits are available immediately, while the new AI agents are expected to roll out in 2026.